Are you unable to register for CAIR2 training?
Possible reasons include:
- You have a Read-only user account
If you are a Read-only user, you are not required to attend CAIR2 training. We encourage you to review the [placeholder]CAIR2 Training Videos and/or Read-only User Guide. You will receive your CAIR2 password by email on or before your region’s CAIR2 launch date.
- Your user account is no longer active
If you had a Regular or Power user account but you have not logged into CAIR within the last 6 months, your account has been deactivated. You will need your supervisor to request a New User account for you AND you must attend a CAIR2 New User Training. Once you have your new user account, you may register for New User Training at CAIRweb.org.
Note: CAIR2 New User Training will only be offered after the launch of CAIR2 in your region.
- Your Region is not being trained yet
Consult the CAIR2 Timeline for your Region’s training timeline.
- You are a new CAIR user
If you are a new CAIR user, you must attend a New User training. If you don’t have an account yet, you will need your supervisor to request a New User account for you first. Once you have your new user account, you may register for New User Training at CAIRweb.org.
Phone: 800-578-7889
CAIRHelpDesk@cdph.ca.gov